1. Agreement
By creating an account or using Wtflo, you agree to these terms on behalf of yourself and the agency or business you represent. If you do not agree, please do not use the service.
2. Your account
- You must give accurate information and keep your password secure.
- You are responsible for everything done under your workspace, including by teammates you invite.
- You must be at least 18 and able to enter into a contract.
3. Free trial
New workspaces get a 7-day free trial with all features unlocked and no card required. When the trial ends, the workspace switches to a limited mode until you subscribe. Your data is not deleted when a trial ends.
4. Plans and billing
- Paid plans are billed in advance, monthly or yearly, through our payment provider (Razorpay).
- Extra teammates are billed per user from the next billing cycle after they join.
- Subscriptions renew automatically until cancelled. You can cancel any time; access continues until the end of the paid period.
- Fees are non-refundable except where the law requires otherwise. Prices may change with at least 30 days' notice.
5. Your data
You own the data you put into Wtflo, including your leads. You give us permission to host and process it only to provide the service to you. You are responsible for having the right to collect and use your leads' information, including any consents required by law. Our Privacy Policy explains how we handle personal information.
6. Acceptable use
You agree not to:
- Send spam or unsolicited messages, or use Wtflo in breach of anti-spam or data-protection laws.
- Upload unlawful content or data you have no right to use.
- Try to break, overload or gain unauthorised access to the service or other customers' data.
- Resell or copy the service without our written permission.
7. Third-party services
Wtflo connects to services such as Meta (Facebook and Instagram), Google Calendar and Razorpay. Your use of those services is subject to their own terms. We are not responsible for changes or outages in third-party services, though we will work to keep integrations running.
8. Availability and changes
We aim to keep Wtflo available and secure, but the service is provided "as is" without guarantees of uninterrupted operation. We may improve or change features over time and will give notice before removing anything significant you rely on.
9. Limitation of liability
To the extent the law allows, Wtflo is not liable for indirect or consequential losses, such as lost profits or lost leads, and our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.
10. Ending the service
You can stop using Wtflo and delete your workspace at any time. We may suspend or close accounts that breach these terms, after notice where reasonable. After closure you can ask us to export or delete your data within 30 days.
11. Governing law
These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute.
12. Contact
Questions about these terms: hello@wtflo.com.